How long is shipping? Orders ship within 3–5 business days. If there are any delays, you will receive an email notification with updates. If you are purchasing hair for a special event or appointment, we recommend ordering at least 2 weeks in advance to ensure timely delivery and peace of mind. How should I care for my raw bundles? Treat your bundles like your own hair: shampoo and deep condition regularly, use heat protectant when styling, and avoid excessive heat to maintain longevity. If you are purchasing hair for a special event or appointment, we recommend ordering at least 2 weeks in advance to ensure timely delivery and peace of mind. What does “raw hair” mean? Raw hair is 100% unprocessed human hair collected from a single donor. It has not been steamed, permed, or chemically altered, so the cuticles are intact and aligned, giving the hair its natural texture, longevity, and ability to be colored. Can the hair be reused for multiple installs? Absolutely. With proper care and storage, the bundles can be reinstalled multiple times without losing their quality, softness, or fullness. Does the hair hold curls and styles well? Yes. Raw hair holds curls, presses, and heat styles exceptionally well and reverts back to its natural pattern after washing.