Frequently Asked Questions (FAQ)
How long is shipping?
Our standard processing and shipping time is up to 14 business days (excluding weekends and holidays). Because we specialize in premium raw Vietnamese human hair, each order is carefully prepared and quality-inspected before it ships to ensure you receive the highest standard of hair. We recommend placing your order 2–3 weeks in advance if you have a special event or installation date.
Does the hair last more than one install?
Yes! With proper care and maintenance, our raw Vietnamese human hair can be reused for multiple installs while maintaining its softness, strength, and longevity. Following a proper wash and care routine will help maximize the lifespan of your hair.
How long should I wait to order for a big event?
We recommend placing your order 2–3 weeks before your event to allow plenty of time for processing and delivery. Ordering early ensures your hair arrives with time to spare, especially during holidays or periods of high order volume.
What is the origin of the hair?
Our hair is ethically sourced from Vietnam and is made from 100% raw Vietnamese human hair. It is unprocessed, carefully selected from single donors, and valued for its natural softness, durability, and long-lasting quality.
What color does the hair come in?
Our raw Vietnamese human hair comes in a natural brown shade. It can be professionally colored or bleached up to a 613 blonde while helping maintain its quality when proper techniques and professional-grade products are used.
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